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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J G

April 17, 2026

5  out of  5
rating by J G
"We have been clients of Bruce Adorian's agency for over fifteen years, and we are very grateful for the dedicated service of Bruce and his entire staff. Whether auto, home, or otherwise, they work hard for customer satisfaction, and are extraordinarily friendly and polite in the process! Thanks!"
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Terence Smith

April 17, 2026

5  out of  5
rating by Terence Smith
"Super awesome customer service!!!"
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Cyndi Arizona

April 16, 2026

5  out of  5
rating by Cyndi Arizona
"Great customer service and caring staff. Bruce personally helped us with a claim."
We responded:
"Hi Cyndi, thank you so much for taking the time to leave a review! We sincerely appreciate your business!"
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Jun Liu

April 12, 2026

5  out of  5
rating by Jun Liu
"I had an excellent experience working with Owen. He is extremely knowledgeable and took the time to explain everything in detail, making sure I fully understood my coverage and options. His responsiveness was outstanding—any questions I had were answered quickly and clearly. Communication throughout the entire process was smooth and professional. I truly appreciate his dedication and highly recommend the agent to anyone looking for reliable and attentive service."
We responded:
"Jun, thank you so much for your wonderful review! I’m thrilled to hear that Owen provided you with knowledgeable, attentive, and responsive service throughout your experience. We’re proud to have him on our team, and it’s great to know his dedication made a positive impact for you. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need anything else in the future and thank you for the privilege to serve you!"
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Nedal Musa

April 1, 2026

5  out of  5
rating by Nedal Musa
"The Staff is very friendly. Eneida was so lovely and helpful of putting together a policy that is best fits for our needs. They took the extra mile, time, and patience to answer any concerns we had. I highly recommend Bruce and his office for home and auto insurance coverage. Thank you and keep up the good work."
We responded:
"Nedal, thank you for the kind words and for trusting our office with your home and auto insurance! I’m especially glad to hear Eneida took great care of you, that’s exactly the level of attention and patience we strive for with every client. Making sure your coverage truly fits your needs is what matters most to us. We appreciate your recommendation and look forward to being here whenever you need us. Welcome 🙏 back!! No"
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Pierce Iannello

March 27, 2026

5  out of  5
rating by Pierce Iannello
"Asked for a quote, got quoted and even got my policy in place in under 24 hours! Amazing group of people over here!"
We responded:
"Pierce, I appreciate you sharing this…speed matters, and I’m glad our team delivered for you. Getting a quote and coverage in place that quickly only works when we’re focused on what actually matters and not wasting your time. That’s the standard we hold. We’re here whenever you need us, thanks again for trusting our team. Go Bills!!!"
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Nina Peri

March 23, 2026

5  out of  5
rating by Nina Peri
"We have been extremely happy with the service at Bruce Adorian's State Farm office. In particular, a huge shout out to Erin Troublefield. Erin was always on top of everything, responded promptly and accurately and always went the extra mile for us. We'd still be working with Erin if we had not moved out of state."
We responded:
"Nina, thank you! This really means a lot. You described Erin perfectly. She’s proactive, dependable, and truly goes the extra mile for our clients every day. We hate to see you go, but we’re grateful you trusted us while you were here. Wishing you all the best in your next chapter, and thank you again for recognizing Erin."
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Alexander Ramirez

March 19, 2026

5  out of  5
rating by Alexander Ramirez
"Really helpful in any question you have and with a positive personality"
We responded:
"Alexander, I appreciate you taking the time to share this…thank you. We take a lot of pride in being helpful and making sure every question gets answered the right way, so it means a lot that you felt that. And I’m glad our team’s attitude came through as well. We’re always here whenever you need us."
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Susan Jordan

March 18, 2026

5  out of  5
rating by Susan Jordan
"Bruce, Owen, and the entire staff at Bruce Adrian State Farm Agency are great! Professional and personalized service! Highly recommend!"
We responded:
"Susan, thank you so much for this. We truly appreciate you recognizing Owen and the team…professional and personal is exactly what we aim for every day. Your recommendation means a lot to us. We’re always here when you need us. Thank you for the privilege to serve you and the family. "
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Crush Franklin

March 17, 2026

5  out of  5
rating by Crush Franklin
"Owen is the best! Love working with him"
We responded:
"Crush, thank you for the review…we appreciate it. Glad we could help you get a great value, and I couldn’t agree more about Owen. He takes great care of people and makes the process easy. We appreciate you trusting us and thankful for the privilege to serve you."
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Young

March 13, 2026

5  out of  5
rating by Young
"I had a great experience working with Bruce Adorian and Joe Burgess at State Farm for my wife’s business insurance. Bruce was very kind, responsive, and helpful from the beginning, and Joe was excellent throughout the quoting process. He was patient, clear, and thorough in answering my questions and helping us compare different coverage options for the business. I also appreciated being able to speak with them by phone a few times to discuss the policy options, discounts, and coverage choices more clearly. That made the process much easier and helped us feel more confident in our decision. Both Bruce and Joe were professional, positive, and a pleasure to talk with. I feel very fortunate to have them in our area, and I would highly recommend them to anyone looking for business insurance. I will also definitely consider moving our personal insurance policies to them when the time comes."
We responded:
"Thank you, Young! I really appreciate you taking the time to share this. Joe does a great job walking clients through options so they can make confident decisions, not rushed ones. That’s exactly how business insurance should be handled. I’m glad the conversations and comparisons helped you feel confident in your coverage…that’s our goal every time. When the time comes to review your personal policies, we’ll make that process just as clear and straightforward. Look forward to serving you!!"
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David Valentin

March 13, 2026

5  out of  5
rating by David Valentin
"Great service and support! They managed all my portfolio of insurance, for the last few years since I moved to NC."
We responded:
"David, thank you so much for your kind words and the five-star review! It’s been a pleasure managing your insurance portfolio over the past few years since you moved to NC. We truly appreciate your trust and are always here to provide the best service and support whenever you need it. Looking forward to continuing to work with you!"
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Franklin Rodriguez

March 10, 2026

5  out of  5
rating by Franklin Rodriguez
"Todo muy detallado y exelente atenciones✅👍"
We responded:
"Franklin, ¡Muchas gracias por tu excelente reseña y tus amables palabras! Nos alegra mucho saber que el detalle y la atención que recibiste fueron de tu agrado. Siempre estamos aquí para ofrecerte el mejor servicio. ¡Esperamos seguir atendiéndote con la misma dedicación!"
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Latoya Harper

March 7, 2026

5  out of  5
rating by Latoya Harper
"Lacey is a super star! She gave me a quote within minutes! She was kind, upbeat and professional! The give 5 stars is an understatement! I give you ten across the board! Service with a smile!"
We responded:
"Latoya...Wow! Thank you so much for your amazing review and kind words. We’re thrilled to hear that Lacey provided you with such quick, professional, and friendly service. She truly is a superstar, and we’re lucky to have her on the team! Your “ten across the board” means a lot to us. We look forward to continuing to serve you with a smile!"
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Yulin

March 6, 2026

5  out of  5
rating by Yulin
"Thanks for excellent service."
We responded:
"Yulin, Thank you so much for your kind words and the five-star review! I’m glad to hear you’re happy with the service. It’s always a pleasure to assist you, and WE are here whenever you need anything else."
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Larry Wathen

March 4, 2026

5  out of  5
rating by Larry Wathen
"This agency’s response is very much the way I like to do business. Always positive attitude and respectful communication with handling my insurance issues and needs!"
We responded:
"Larry, thank you for the five-star review and for trusting our agency. We’re committed to delivering positive, respectful service every time, and I’m grateful that was your experience. We’re always here for you."
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maria pramaggiore

March 3, 2026

5  out of  5
rating by maria pramaggiore
"Eneida and Bruce are the best! I’ve had great service for home and auto insurance for years from them. Personal and prompt—they treat their clients very well!"
We responded:
"Hi Maria! Thank you so much for your five star review. :) So happy to hear Adele and Eneida have provided their usually excellent customer service. We appreciate your business!!"
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Caleb Rogers

March 2, 2026

5  out of  5
rating by Caleb Rogers
"We absolutely love State Farm and the Bruce Adorian team. I have been with State Farm from the time I started driving till now! They always answer the phone and take care of any needs I have right away! Everyone is friendly and eager to help! I highly recommend doing business with the Bruce Adorian State Farm! They really come through with...like a good neighbor, State Farm is there!!!!"
We responded:
"Caleb, thank you for the incredible review and for trusting us all these years. That kind of loyalty means everything. Our team takes pride in answering the phone, moving quickly, and making sure you’re taken care of every time. I’m grateful that's been your experience...We truly appreciate you!!!"
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Yeison Lagos

February 27, 2026

5  out of  5
rating by Yeison Lagos
"Excelente servicio les recomiendo ala señorita Aneida ella ayuda mucho 👏🏽"
We responded:
" ⸻ ¡Muchas gracias, Yeison, por las 5 estrellas y por confiar en nuestro equipo! Me alegra saber que Eneida te brindó un excelente servicio. Ella realmente se preocupa por ayudar a cada cliente y asegurarse de que estén bien protegidos. Agradecemos mucho tu recomendación. ¡Aquí estamos para lo que necesites!"
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Emilie Parry

February 25, 2026

5  out of  5
rating by Emilie Parry
"Couldn’t have had a better experience! Seamless, got me to a great price, very friendly. All the best :)"
We responded:
"Emilie - thank you so much for the kind review! 😊 We’re glad we could make the process seamless and help you get a great value on your coverage. We truly appreciate your trust and are always here if you need anything! "
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Ana Funes

February 25, 2026

5  out of  5
rating by Ana Funes
"Amabilidad , responsible , simple atienden you Llamadas , estoy muy sastisfecha"
We responded:
"Ana - thank you so much for your kind words! 😊 We’re glad you had a great experience and that our team was helpful and responsive. We truly appreciate your trust and are always here whenever you need us! "
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Edgar Gerardo Flores Hernandez

February 20, 2026

5  out of  5
rating by Edgar Gerardo Flores Hernandez
"Muy buena atencion y amabilidad, me gusto mucho su servicio"
We responded:
"Edgar - thank you for the great review! 😊 We’re glad you enjoyed the service and that our team took great care of you. We truly appreciate your trust and are always here to help with your insurance needs!"
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Scooter Glenn

February 19, 2026

5  out of  5
rating by Scooter Glenn
"I just wanna give a shout out to Sylvia and the team at Bruce Adorian State Farm. I have been with them for years now. They are top-notch agents and have a lot of experience. Bruce is an amazing leader and has led his team well. Thank all of you for helping me and my family with every situation that we have for insurance. Those families that are looking for an insurance provider look no further. They can help you accomplish all of your insurance needs."
We responded:
"Thank you so much for your kind words and your continued trust in our team at State Farm. It truly means a lot to us that you’ve chosen to stay with us over the years. Sylvia will be especially grateful for the recognition…she genuinely cares about every family she serves, and I’m proud to have her on our team. Our goal has always been to be there for you not just when things are easy, but when it matters most. We appreciate the opportunity to protect you and your family, and we’re always here whenever you need us."
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Gabriela Reyes

February 18, 2026

5  out of  5
rating by Gabriela Reyes
"Excelente servicio muy eficiente"
We responded:
"Thank you, Gabriela, for your kind words and for trusting us with your insurance needs at State Farm. We’re grateful for the opportunity to serve you, and I’m glad our team was able to provide efficient service and a great value. We’re always here for you whenever you need us."
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Laurie Viehweg

February 17, 2026

5  out of  5
rating by Laurie Viehweg
""I can’t recommend this agency enough! After searching for an affordable rate, I was thrilled to find a great price here, but the real standout is the service. I love that it’s a local office and not a frustrating 1-800 number. Every time I call, I get to speak with the same agent who knows my history and helps me personally. They are incredibly patient and helpful—it’s rare to find that kind of personal touch these days!""
We responded:
"Laurie, thank you so much for your thoughtful review and for trusting our local State Farm agency. It means a lot to hear that you value the personal connection and consistency our team works hard to provide. We believe you deserve more than a 1-800 number—you deserve someone who knows you and is here when you need help. We truly appreciate you and are grateful to have you as part of our agency family. Please don’t hesitate to reach out anytime, we’re always here for you."