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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Dettmer

July 25, 2025

5  out of  5
rating by Nick Dettmer
"Joe Burgess was incredible helpful and swift when he drew up a rental insurance policy for me!"
We responded:
" ⸻ Nick, thanks for the 5-star review! We’re glad Joe took great care of you and made the process quick and easy. We are honored to serve you and we are here whenever you need us!"
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Kay B

July 21, 2025

5  out of  5
rating by Kay B
"Bruce and team has been awesome for more than 15 years helping us with our insurance needs."
We responded:
"Kay, thank you so much for being with us for over 15 years! That kind of loyalty means everything to us. It’s been an honor to serve you and your family, we’re always here when you need us."
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Helen Salazar

July 15, 2025

5  out of  5
rating by Helen Salazar
"Más de 10 años contando con los mejores agentes del mercado de seguros los recomiendo son responsables excelente atención en especial la Señora Eneida que brinda atención en español"
We responded:
"Helen, thank you for trusting us for over 10 years — that means everything. Eneida is a true pro, and we’re lucky to have her on our team! We’re always here when you need us and appreciate you allowing us to serve you! "
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Trevis Dampier

July 10, 2025

5  out of  5
rating by Trevis Dampier
"I worked with Joe Burgess from this team and he did an excellent job with his prompt responses, thorough walk through of the multiple plans available and even offered to me an additional add on insurance that will cover me should any disabling event take place in my life. I highly recommend him."
We responded:
"Thank you, Trevis! Glad to hear Joe took such great care of you. His thoroughness and focus on protecting every angle of your life is exactly what we aim for. We appreciate the trust and the recommendation!"
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Jill Ducatman

July 7, 2025

5  out of  5
rating by Jill Ducatman
"We are completely satisfied with the service provided by Owen Wilson and his team. He has exceeded our expectations and we feel very comfortable with the coverage he recommended for our new house in Encore Chatham Park."
We responded:
"Thank you so much, Jill! We’re thrilled to hear you had a great experience with Owen and the team. Helping you feel confident and well-covered in your new Encore Chatham Park home means everything to us. If you ever need anything or have questions down the road, we’re just a call or text away. Thank you so much for the privilege to serve you! "
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xin xin

July 2, 2025

5  out of  5
rating by xin xin
"Progressive quitted the investment property insurance in North Carolina. I contacted Bruce office and spoke to Joe Burgess. He is a very patient and efficient person. We figured out the new investment insurance policy with StateFarm very quickly (e.g. 15mins or so). I'm glad to work with Joe and will likely to contact Bruce's office in the future if needed."
We responded:
"Xin, thank you so much for the kind review and highlighting Joe - he is exceptional and we are blessed to have him! We look forward to serving you! "
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Ami D

May 27, 2025

5  out of  5
rating by Ami D
"Always an easy process when dealing with Bruce and his entire team. They are responsive, accurate and always follow-up. Truly a pleasure."
We responded:
"Thank you, Ami, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bhavik Patel

March 20, 2025

5  out of  5
rating by Bhavik Patel
"Bruce is the best"
We responded:
"Bhavik, thank you for the kind words and the privilege to severe you!"
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Alexia Civit

March 14, 2025

5  out of  5
rating by Alexia Civit
"Eneida was the absolute best! She clearly understands her work and has experience in the industry. She made things as easy and as clear as they could possibly be, taking multiple of my phone calls throughout the day. Best costumer service experience ever!"
We responded:
"Alexia, thank you for the kind words about Eneida, she truly is awesome. We are excited to have the privilege to serve you! "
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Phil M

February 27, 2025

5  out of  5
rating by Phil M
"I recently returned to State Farm after my existing insurance company raised their rates. The re-onboarding experience was fantastic. Joe Burgess was extremely helpful throughout the process and Bruce Adorian is a legend in himself! Like a good neighbor, Stare Farm is there is more than a slogan, it’s reality."
We responded:
"Phil, we are thrilled to have you back and truly appreciate your 5-star review! Thank you so much for the kind words about Joe. I'll do my best to live up to the title of 'legend'! :)"
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Srinivas Chittela

February 10, 2025

5  out of  5
rating by Srinivas Chittela
"I was coming from another insurance company looking for a better quote and I contacted Bruce's agency ( Agent - Eneida Hernandez ) to put together a quote for auto and home. Eneida quickly collected the information and sent quotes via email. She didn't bother me with lot of calls. In the follow-up conversation, I had few questions and she was able to answer them in detail. End result is I switched to Statefarm in few minutes of phone conversation. This is by far the lowest amount of time I spent with any insure agency to gain the confidence before switching over. Thank you!!!"
We responded:
"Thank you so much for the positive feedback on our agency and your experience with Eneida! We are super thankful for the privilege to serve you! "
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Chad Henderson

January 24, 2025

5  out of  5
rating by Chad Henderson
"I can't say enough about our experience with this agency. Eneida Hernandez has been amazing to work with. From the quoting process to bundling services, she has saved us a ton. Very knowledgeable and always responsive and quick to respond to all questions, she makes auto and home insurance stress-free— which I never thought I'd say. We're so thankful for Bruce and Eneida!"
We responded:
"Chad, thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs. Also, thank you for highlighting Eneida she truly in one of the best and I am fortunate to have her on the team. We will ALWAYS BE here when you need us!"
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jeffrey fox

October 15, 2024

5  out of  5
rating by jeffrey fox
"Bruce and team are excellent, especially Eneida! I swapped from another carrier because I had a new driver and I could get the same coverage for less. I bundled and saved money on my house insurance as well and even added an umbrella policy, still saved thousands of dollars per year. Customer service is excellent, stop thinking about it and get a quote, you won't be sorry."
We responded:
"Jeffrey, thank you for your fantastic 5-star review, we truly appreciate you and THANKFUL for the opportunity to serve you! "